Terms & Conditions

These Terms & Conditions govern your use of elyvoralabs.com and the services provided by Elyvora Labs ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these terms.

Use of our website

You agree to use our website lawfully and not to disrupt, damage, or misuse it. You may not attempt to gain unauthorized access to any part of the website, its systems, or data.

Services

Elyvora Labs provides website design, development, local SEO, Google Business Profile optimization, hosting, maintenance, and ongoing care services — with intelligent business assistants available as future-ready add-on services where engaged, and business automation coming soon. The specific scope, deliverables, timeline, and pricing of any engagement will be set out in a separate proposal or agreement.

Quotes and payment

Quotes provided are estimates based on the information available at the time and are valid for 30 days unless stated otherwise. Final pricing is confirmed in a written agreement before work begins. Unless otherwise agreed, projects are typically invoiced in stages: a deposit to commence work, a milestone payment, and a final payment upon completion. Care plans and recurring services are billed in advance on a monthly or annual basis.

Client responsibilities

To deliver work effectively, clients agree to provide timely access to information, content, branding assets, and feedback. Delays in providing required materials may affect project timelines.

Revisions and approvals

Each project includes a defined number of revision rounds as specified in your agreement. Additional revisions beyond the agreed scope may incur additional fees. Work proceeds upon your written approval at each milestone.

Intellectual property

Upon receipt of full payment, the client owns the final website design and content created for the project. Elyvora Labs retains the right to display the work in its portfolio and marketing materials, unless otherwise agreed in writing. Third-party tools, fonts, and plugins remain subject to their respective licenses.

Hosting and third-party services

We may use third-party platforms and services for hosting, analytics, and integrations. We are not responsible for outages, changes, or issues caused by third-party providers beyond our control.

Limitation of liability

To the fullest extent permitted by law, Elyvora Labs is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim is limited to the amount paid by the client for the specific services giving rise to the claim.

No guarantee of results

While we strive to improve visibility, traffic, and conversions, search engine rankings and business outcomes depend on many factors outside our control. We do not guarantee specific rankings, lead volumes, or revenue results.

Termination

Either party may terminate a project or service agreement with written notice as set out in the applicable agreement. Fees for work completed up to the termination date remain payable. Care plans may be cancelled with 30 days' notice.

Changes to these terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance.

Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Contact us

For questions about these Terms & Conditions, please contact us at elyvora@elyvoralabs.com or (250) 893-2445.

This document is provided as a general template. Elyvora Labs recommends reviewing all legal documents with a qualified attorney to ensure they meet your specific needs and jurisdiction.