Legal

Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Elyvora Labs ("we," "us," or "our") collects, uses, and protects your information when you visit elyvoralabs.com or use our services. By using our website, you agree to the practices described here.

Information we collect

We collect information you provide directly — such as your name, business name, email, phone number, and project details when you submit a quote request or contact us. We also collect limited technical information automatically, such as your browser type, device, and pages visited, through analytics tools.

How we use your information

  • To respond to your enquiries and provide quotes and services
  • To communicate with you about projects, support, and updates
  • To improve our website, services, and customer experience
  • To comply with legal obligations

Cookies and analytics

We use cookies and analytics tools to understand how visitors use our website so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Sharing your information

We do not sell or rent your personal information. We may share limited information with trusted service providers who help us operate our business (such as hosting or analytics providers), under appropriate confidentiality and data-protection terms. We may disclose information where required by law.

Data security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. Depending on your location, you may have additional rights under applicable privacy laws, including PIPEDA (Canada) and similar provincial legislation.

Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

Children's privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or your personal information, please contact us at elyvora@elyvoralabs.com or (250) 893-2445.

This policy is provided as a general template. Elyvora Labs recommends reviewing all legal documents with a qualified attorney to ensure they meet your specific needs and jurisdiction.